Terms of Service

Last updated: March 6, 2026

Agreement

This agreement (“Terms”) is between you and Suede Manager (“we,” “us,” or “our”) and governs your use of the Suede Manager website, web application, and iOS application (collectively, the “Service”). Read these Terms thoroughly before using the Service. By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy.

The Service is intended for business owners and managers. You represent that you are at least 18 years of age and have the legal authority to enter into this agreement on behalf of your business.

Changes to Terms

We reserve the right to amend any portion of these Terms at any time. Changes will be posted on this page with an updated date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. We will make reasonable efforts to notify you of material changes via email.

Account Responsibilities

As a registered user of Suede Manager, you agree to:

  • Provide accurate and complete information when applying and creating your account
  • Maintain the security and confidentiality of your account credentials
  • Accept responsibility for all activity that occurs under your account
  • Notify us immediately of any unauthorized use of your account or breach of security at support@suedemanager.com
  • Ensure that all information provided is your own and accurately represents your business

Subscription and Billing

Access to the Service requires a paid subscription following a free trial period. By subscribing, you authorize us to charge your payment method on a recurring monthly basis. Subscriptions are managed through Stripe, and by subscribing you also agree to Stripe’s terms of service.

You may cancel your subscription at any time through the billing portal. Cancellations take effect at the end of the current billing period — you retain access through the period you have paid for. We do not offer refunds for partial billing periods.

We reserve the right to modify subscription pricing with reasonable notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

Acceptable Use

You agree to use the Service only for lawful business purposes. You agree not to:

  • Send notifications containing illegal, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable content
  • Use the Service to deceive, defraud, or mislead your subscribers
  • Attempt to circumvent our content moderation systems
  • Reverse-engineer, disassemble, or attempt to derive source code from the Service
  • Use automated tools to access or interact with the Service without authorization
  • Share your account credentials with unauthorized parties
  • Use the Service in any way that violates applicable local, state, or federal law

All notification content is subject to automated moderation. Messages that violate these Terms may be blocked, and repeated violations may result in account suspension.

Content

You retain ownership of the notification content you create. By sending notifications through the Service, you grant us a limited license to transmit, store, and process that content solely for the purpose of delivering it to your subscribers and maintaining audit records.

You are solely responsible for all content you send through the Service. You represent that your content does not infringe on the intellectual property or other rights of any third party.

Intellectual Property

You acknowledge that Suede Manager owns all rights to its name, logo, interface, software, systems, and all proprietary information. Nothing in these Terms grants you any right to use our intellectual property except as necessary to use the Service as intended.

Service Availability

We reserve the right to modify, suspend, or discontinue any portion of the Service at any time, with or without notice. We do not guarantee that the Service will be available without interruption or error. We are not liable for any downtime or service disruptions.

We reserve the right to suspend or terminate access to the Service for any account at our discretion, including for violations of these Terms.

Disclaimer of Warranties

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the Service will meet your requirements or that results obtained from use of the Service will be accurate or reliable. Your use of the Service is at your sole risk.

Limitation of Liability

To the maximum extent permitted by applicable law, Suede Manager shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or business interruption, arising out of or related to your use of or inability to use the Service, regardless of the theory of liability. In no event shall our total liability to you exceed the amount you paid to us in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Suede Manager and its owners, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use or misuse of the Service
  • Any content you send through the Service, including notifications sent from your account by any party, authorized or not
  • Your violation of these Terms
  • Your failure to maintain the security and confidentiality of your account credentials
  • Your violation of any applicable law or the rights of any third party

This indemnification obligation applies regardless of whether the activity was authorized by you. You are responsible for securing your account and promptly notifying us of any unauthorized access.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Tennessee.

Licensed Application End User License Agreement (EULA)

The following terms apply to the Suede Manager iOS application (“Licensed Application”) obtained through the Apple App Store.

a. Scope of License. We grant you a nontransferable license to use the Licensed Application on any Apple-branded devices you own or control, as permitted by Apple’s Usage Rules. You may not distribute or make the Licensed Application available over a network for use by multiple devices simultaneously. You may not transfer, redistribute, or sublicense the Licensed Application. You may not copy, reverse-engineer, disassemble, or attempt to derive the source code of the Licensed Application, modify it, or create derivative works from it, except as permitted by applicable law.

b. Consent to Use of Data. You agree that we may collect and use technical data and related information — including technical information about your device, system, and application software — to facilitate software updates, product support, and other services related to the Licensed Application. We may use this information in a form that does not personally identify you to improve our products or provide services to you.

c. Termination. This license is effective until terminated by you or us. Your rights under this license will terminate automatically if you fail to comply with any of its terms. Upon termination, you must cease all use of the Licensed Application and delete it from your devices.

d. External Services. The Licensed Application may enable access to third-party services. You agree to use such services at your sole risk. We are not responsible for examining or evaluating third-party services and shall not be liable for them. You agree not to use any external services to harass, abuse, threaten, or defame any person. We reserve the right to modify or disable access to external services at any time without notice.

e. No Warranty. The Licensed Application is provided “as is” without warranty of any kind. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

f. Limitation of Liability. To the extent not prohibited by law, we shall not be liable for personal injury or any incidental, special, indirect, or consequential damages arising out of or related to your use of or inability to use the Licensed Application. Our total liability shall not exceed fifty dollars ($50.00).

g. Export Compliance. You may not use or export the Licensed Application except as authorized by United States law. The Licensed Application may not be exported to U.S.-embargoed countries or to anyone on a U.S. government restricted party list.

h. Governing Law. This license agreement is governed by the laws of the State of Tennessee. Any disputes shall be resolved in courts located in Tennessee. If you are a citizen of an EU country, Switzerland, Norway, or Iceland, the governing law shall be the laws of your usual place of residence.

Contact

For questions about these Terms, contact us at support@suedemanager.com.